video kyc
Complete VideoKYC in 2 Minutes in the Regional Language of Your Customer!
Effortlessly complete V-KYC in 2 minutes, using minimal bandwidth and regional languages. Our user-friendly tool is inclusive for differently-abled individuals, ensuring secure interactions and strict compliance with regulatory guidelines.
How it Works?
Smart Scheduling and Pre-Call Verification
Customer selects a time, and the system checks for location, VPN, and IP spoofing.
Call Initiation and Security Checks
Agent starts the call and performs liveness and spoof checks.
Compliance with RBI Mandates
Random questions are triggered for customer verification.
Document Presentation and Verification
Customer presents Aadhaar and PAN, verified by OCR technology.
Real-Time Audit and Completion
Concurrent audit is conducted, completing the process in under 2 minutes.
Benefits with Video KYC
Compatibility
Customer and Agent flows are available across major platforms such iOS, web, and android.
Seamless Integration
Can be integrated easily via APIs or used as a standalone solution.
Efficient Queue Management
Live monitoring, dynamic call allocation, wait time estimation, and flexible scheduling for streamlined operations.
Agile OCR Solution
Template-agnostic, adapts to minimal requirements, and flexibly adjusts to sudden regulatory changes.
On-Demand Reports
Detailed reports can be scheduled or generated on an ad-hoc basis.
Documents Verified for Video KYC
Proof of Identity
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PAN Card
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Passport
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Aadhaar card/XML
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Ration Card
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Driving License
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CKYC Verification
Proof of Address
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LPG ID Authentication
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Electricity Bill
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Bank Account Statement
AI-Powered Fraud Checks
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Spoof/ Deepfake Check
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VPN & IP verification
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Facial Recognition
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Geo-Location Check
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Name & Address Match Across IDs
Cutting-Edge Features that Win Big
Highest Call Connections
97%+ success rate in call connections and completions while doing VKYC.
Lowest Bandwidth
With 70kbps bandwidth requirement, experience a groundbreaking VKYC solution, ideal for rural areas.
Automatic Call Reconnection
3 seconds is all it takes for automatic call reconnection, for seamless customer interactions and reduced drop-offs during VKYC processes.
Multi-lingual
11+ languages supported. Connect with your customers in the language of their choice.
Smart Fraud Detection
32+ fraud detection capabilities working in the background to ensure fortification against frauds!
Easy Integration
7 days from integration initiation to go live! Can be integrated using APIs as well as work as a stand-alone Video KYC application
Scoring High with Artificial Intelligence
High Performance Face Match and Liveness Solutions
Have high accuracy & low latency.
Face match provides over 98% accuracy with <1 second latency.
Liveness provides approximately 99% accuracy with <2 second latency.
Our Optical Character Recognition
Our optical character recognition (OCR) technology utilizes rule-based parsers for enhanced text detection and recognition, achieving an accuracy rate of 97%+
Winning Numbers
10 Mn
Customers Onboarded
80%
Reduction in Customer Acquisition Cost
250+
Live BFSI Clients
The Possibilities of Video KYC
Industries Onboarding VKYC
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Perfios
- 11 March 2024
Banking and Financial Services Onboarding Securities and Investments TKYC VKYC
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Perfios
- 18 October 2023
Industries Onboarding Uncategorized VKYC
3 mins
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Perfios
- 24 December 2021
Industries Onboarding Uncategorized VKYC
5 mins
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Perfios
- 27 September 2021
Got Questions?
Here are the frequently asked ones
Why Perfios VideoKYC?
- Massive drop in turn around time for customer onboarding from a week to less than half a day
- AI/ML aided verification provides 99.3% accuracy in document verification greatly reducing manual errors
- 2 Minutes or even lesser time taken in onboarding, leaving customers with a delightful experience.
- With 800K+ Video KYC processes per month, we achieve 96%+ call connections
- We optimize for customer network requirements such that a call can be completed with even <100 kbps bandwidth
- Automatic call reconnection, smart audio and video handling, automatic detection of change in audio device, PIP mode compatibility
- Call allocation based on dynamic wait time estimation
- Flexible call scheduling option for customers using our Intelligent scheduler that optimizes agent productivity
- Identify fraudulent customers by not only detecting usage of VPN but also identifying risky IPs
What is the cost of Perfios VideoKYC?
It is the most cost effective solution in the market. Perfios provides this solution at scale and the cost lowers with the volumes.
How fast can I implement Perfios VideoKYC solution?
Who are the clients of Perfios VideoKYC?
Adani capital, Bandhan Bank, Capital India, Ugro, Federal bank, INDmoney, HSBC, Incred, Jana Small Finance Bank, Jio Payments bank, Jupiter, Mahindra Finance, Muthoot, Paisa Bazaar, SBM Bank, TVS Credit and many more.
What if I want to implement VideoKYC globally?
We are now extending the two party Video services to other use cases relevant to not only India but international markets as well. This includes use cases like:
- Agentless KYC using one-way video streaming and robust liveness checks.
- NRI/NRE Onboarding.
- Field Investigation for loans.
- Customer servicing for HNI customers.
- Wealth Management & Investment Advisory.
- Mortgage Application & Property Verification.
- Verification before issuing insurance policies i.e Digitizing Pre Issuance Verification process.
- Credit Card Application Verification.
What are the benefits of Perfios VideoKYC solution?
Does Perfios VideoKYC adhere to the RBI/ SEBI guidelines?
What is the integration process of Perfios VideoKYC?
What Our Users Say?
Mr. John David Yap
Segment Head, Business Banking Segment
Security Bank Corporation
Mr. Rahul Bhargava
Ex - Chief Product and Technology Officer
Incred Financial Services
Mr. Abhijit Ghosh
Ex - CEO and Executive Director
UGRO Capital
Complete Frictionless Video KYC in Under 3 Minutes for Your Customers
The easiest integration decision you'll ever make.
Complete Frictionless Video KYC in Under 3 Minutes for Your Customers!
