Enterprise-Grade Consent Management for DPDP Compliance

Yes. Through a comprehensive Data Principal Self-Service Portal, your customers can view their complete consent history—including what data was shared, when, for what purpose, and with whom—and take action in real time. They can grant, modify, or withdraw consent, track version history of consent terms over time, and see third-party access clearly categorised by purpose. The portal is available as a white-labelled web and mobile experience, supports all 22 Indian languages, and enables Data Principals to exercise their rights to access, correct, and manage their personal data.

Yes. Our consent framework is designed to fully meet Section 6 standards—clear, specific, informed, freely given, and unambiguous. Consent is purpose-specific and granular, allowing users to accept or reject each use independently, with plain-language explanations in all 22 scheduled languages. Just-in-time prompts explain why data is required, optional purposes can be declined without affecting core services, and every consent action requires an explicit customer decision. Each consent is digitally signed, fully auditable, and manageable through a self-serve template editor that lets you configure purposes, expiry timelines, and unbundled consent before deployment.

Yes. Perfios Consent Manager allows you to clearly demonstrate verifiable consent during regulatory audits. Every consent action—grant, modification, or withdrawal—is securely recorded with a complete history of when and how consent was given, what it covered, and how withdrawals were processed. You can easily generate user-level timelines, purpose-wise summaries, and audit-ready reports in standard formats, making it straightforward to respond to regulator or Data Principal inquiries.

Yes. Perfios Consent Manager lets you fully customise consent purposes to match your exact use case. Using a self-serve admin tool, business teams can edit pre-built templates or create entirely new purposes, map them to specific data points and vendors, set expiry rules, and clearly mark data as required or optional. Multiple purposes can be linked to the same data point with unbundled user consent, and all changes can be previewed in 22 languages and deployed to production in a click.

Consent retention in Perfios Consent Manager is fully configurable to align with your legal and regulatory obligations. You can define retention and expiry rules by data category and purpose, automate revocation and deletion workflows where applicable, and manage exceptions through policy-driven controls. In cases where DPDP erasure requests conflict with mandatory legal retention (for example, under RBI or PMLA guidelines), the system enforces your configured rules—retaining only the required audit metadata while deleting personal data where permitted—and ensures transparent communication to Data Principals on what can or cannot be erased and why.

Perfios Consent Manager supports Section 9–compliant children’s consent through built-in age-gating and guardian approval workflows. When a minor is detected, the system prevents direct consent and triggers a dedicated parental or guardian consent flow with clear disclosures. Guardians can grant, manage, or withdraw consent on the child’s behalf, and all actions are recorded for audit purposes. Consent is automatically revisited when the child reaches adulthood, ensuring fresh, valid consent and continuous regulatory compliance.