Bengaluru, July 24, 2024 – Perfios.ai, India’s leading B2B SaaS TechFin, announced a significant leap in its AI-first strategy for the Banking, Financial Services, and Insurance (BFSI) sector, launching its next-gen Gen AI Powered Intelligence Stack. This comprehensive blueprint is poised to revolutionize how financial institutions design, develop, and deploy end-to-end generative AI applications, driving unparalleled efficiency, speed, and scale.
The company simultaneously launched four key Gen AI reference architecture solutions: CompassTM (Gen AI Chatbot), Data Intelligence BridgeTM (Context-aware Digitisation and Orchestration platform), PrismTM (LLM Gateway), and Medical Insurance Claim Adjudication SolutionTM (Claims Intelligence), demonstrating the immediate and practical application of its new architecture.
The Gen AI stack promises to transform legacy-heavy financial operations by up to 3x with AI systems that learn, adapt, and deliver. Early internal implementations of these AI-first capabilities have already yielded remarkable results, with Perfios reporting an approximate 40% boost in productivity across its teams, signaling the transformational potential of this technology.
Backed by a specialised team of 30+ expert data scientists, supported by cross-functional ML engineering, product, and domain specialists, Perfios has embedded advanced machine learning, large language models (LLMs), and vision-language models (VLMs) across the stack, redefining digitisation intelligence, automating complex decisioning, enabling intricate journey building, and unlocking insights across every function.
“Imagine a single, intelligent partner at every desk, ready to respond, reason, and recommend. Whether it’s a risk analyst evaluating loan eligibility, a relationship manager trying to retain a high-value customer, or a trade finance officer reconciling mismatched artefacts, our Gen AI Stack equips every function with instant, unified intelligence. Flip to insurance, where a claim verifier can instantly validate cooling periods or an adjudicator can trace diagnosis timelines and flag fraud risks in real time. With our Gen AI Stack, we’re enabling decisive action and unlocking collective enterprise potential, one context-aware interaction at a time,” said Sumit Nigam, Chief Technology Officer, Perfios
Perfios’ Gen AI Stack marks a defining shift from incremental automation to enterprise-wide intelligence. Designed to work within the complex contours of BFSI, it brings together domain-trained LLMs, Agentic AI, and human-in-the-loop to power every function, from onboarding, underwriting, and fraud prevention to insurance claims adjudication. Rather than simply layering AI onto existing processes, Perfios has reimagined these workflows from the ground up, embedding intelligence where decisions are made. The result is a seamless fusion of speed, accuracy, and scale, enabling financial institutions to evolve from reactive operations to proactive orchestration. Every product built on this stack acts as an intelligent AI partner, empowering enterprise functions like risk analysis, customer retention, trade finance, and claims, by delivering instant, unified insights and recommendations for unparalleled clarity and decisive action.
More details on the products:
- CompassTM: A domain-aware internal knowledge platform built using Retrieval Augmented Generation (RAG), Compass transforms how employees access institutional knowledge. By offering a natural language interface to query both structured and unstructured internal artefacts, from legal and finance to HR, IT, and marketing, Compass acts as an intelligent assistant at every desk. Employees can not only retrieve accurate, context-aware answers but also contribute domain-specific context back into the system, creating a self-learning, ever-evolving knowledge base tailored to the enterprise.
- Data Intelligence BridgeTM: An advanced digitization and orchestration platform powered by Perfios’ proprietary deep learning models and SLMs, augmented with Large Language Models (LLMs) and Vision Language Models (VLMs). It extracts, classifies, and triangulates data from a wide range of documents, legal, property, financial statements, bank records, insurance papers, handwritten forms, and more, across multiple languages, enabled by locale comprehension and transliteration capabilities. The platform also supports complex workflow design through exception handling, system integrations, and intelligent routing, making it a core engine for building powerful, end-to-end enterprise journeys.
- PrismTM: An API-first, multi-model intelligence layer that seamlessly integrates advanced GenAI capabilities into Perfios’ enterprise products and workflows, providing a unified and secure interface for interacting with various LLMs.
- Medical Insurance Claim Adjudication SolutionTM: A suite of fine-tuned SLMs leveraging Perfios’ proprietary knowledge and fraud, waste, and abuse (FWA) expertise to empower adjudicators with medical temporal reasoning, drug-drug interaction analysis, and FWA detection capabilities.
As a homegrown AI-First institution, Perfios empowers 1000+ financial institutions with 75+ AI led products and services across the BFSI industry in 18+ geographies.
About Perfios: (http://perfios.ai/)
Founded in 2008, Perfios is a global B2B SaaS company serving the Banking, Financial Services and Insurance industry in 18 countries, empowering 1000+ financial institutions. Through their pioneering software platforms and products, Perfios helps financial institutions to take big leaps by shaping their origination, onboarding, decisioning, underwriting and monitoring processes at scale and speed. Perfios delivers 8.2 billion data points to banks and financial institutions every year to facilitate faster decisioning and significantly accelerates access to credit and financial services for their clients’ customers. Headquartered in Bangalore, with offices worldwide and with 75+ products and platforms, and over 500+ APIs, in Perfios, their clients have a confident and a robust start-to-end tech platform.
Media contact:
Garima Kaul
+91 93158 35850
garima.kaul@perfios.com
